ZAZA PLATINUM

1. Introduction

Zaza Platinum Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our premium hemp-derived botanical diffuser products.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, shipping address, billing address, and payment information.
• Account Data: Username, password, and account preferences.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referral source.
• Marketing Data: Communications preferences, purchase history, and product interests.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your transactions and send related information
• Deliver products and services you request
• Send promotional communications (with your consent)
• Respond to your inquiries and customer service requests
• Monitor and analyze usage patterns and trends
• Prevent fraudulent transactions and enhance security

4. Disclosure of Your Information

We may share your information with third parties who perform services on our behalf, including payment processors (Viva Wallet), shipping providers, and marketing partners. We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law.

5. SMS Communications

By providing your phone number and consenting to SMS communications, you agree to receive text messages from Zaza Platinum regarding orders, promotions, and product updates. Standard rates and fees may apply. You can opt-out at any time by replying "STOP" to any message.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@zazaplatinum.ie